Important Notice about Inmate Visitation
The Ramsey County Sheriff’s Office Detention Services Division announces an upgrade and enhancement of inmate video visitation services for inmates in-custody at the Adult Detention Center (ADC), which will go live on Thursday, May 21, 2015.
The video visitation system contains a variety of enhancements and new features. These features include remote video visitation via a computer, which will be especially convenient for those who live a long distance from the detention center. In addition, electronic messages and photos can be sent to inmates via a secure portal. With the replacement system, the public can schedule visitation appointments online. To better accommodate the needs and schedules of the public, visitation hours and dates increased.
The public may begin scheduling visits online via the website www.visitfromhome.net/ for appointments on or after Thursday, May 21. Additionally, to assist the public with the replacement system and technology, walk-in visits will be allowed on May 21 only. After May 21, all visits will require an appointment made online at www.visitfromhome.net/ or on-site at the visitation kiosk in the ADC lobby.
Staff will be on-site on May 21 to assist the public with navigating the upgraded visitation system.
All public visits must have an appointment scheduled at least 24 hours in advance. The public visitor must schedule the appointment. Inmates can only view whether or not they have a visit scheduled. Inmates are not able to schedule, modify, or cancel visitation appointments.
Visits may be scheduled either:
- In person. Use a video visitation kiosk in the public visitation area or lobby at the Adult Detention Center.
- Online. Visit www.visitfromhome.net, click on “Schedule an Onsite Visitation” at the bottom of the page, and follow the steps listed.
All on-site public visits are non-contact visits conducted via a video monitor located in the Adult Detention Center lobby (425 Grove Street, Saint Paul, Minnesota 55101). All on-site visits are free of charge.
Beginning May 21, 2015, the public may visit with inmates from anywhere with a computer, high speed internet connection, and webcam. Those who wish to visit remotely must set up an account at www.visitfromhome.net and schedule an appointment. There is a cost for this remote visiting service.
Staff are unable to provide any visiting information over the phone.
Public Visiting Guidelines
Visitors to Adult Detention Center must abide by a number of guidelines. These guidelines include, but are not limited to, the following:
- All visitors 18 years of age or older must present valid photo identification.
- All visitors must be appropriately dressed.
- Visitors will not be allowed to use cell phones in the visiting area.
- Visitors under the age of 18 must be accompanied by their parent or legal guardian.
All non-attorney visits are subject to electronic monitoring and/or recording.
Any infractions of these guidelines may result in the denial of future visits. Any visitor that does not comply with Adult Detention Center visiting guidelines will not be allowed to visit. The Adult Detention Center reserves the right to end a visit before the end of the visiting time.
Attorneys, probation officers, and other authorized professionals may visit an inmate any day of the week. Interns are not considered professional visitors.
Professional visiting must occur during the following hours:
Professional Visiting Hours|
|7:30 am – 10:30 am
||3:30 pm – 4:30 pm|
|11:30 am – 2:00 pm
||5:30 pm – 10:00 pm|
Professional Visiting Guidelines
Professional visitors to Adult Detention Center must abide by a number of guidelines. These guidelines include, but are not limited to, the following:
- Professional visitors must present identification or credentials.
- Cell phones and weapons are prohibited.
- Excess clothing or other items are not allowed within secure areas.
Frequently Asked Questions about Video Visitation (pdf)